Contact

Need help with an order, looking for product advice, or have a question about your routine? Our team is here and ready to help you get the most out of Nuovivo.

Get in Touch

The fastest way to reach us is by email at support@nuovivo.store. We aim to respond to every message within 24 hours, Monday to Friday. You can also use the contact form on this page and we will get back to you at the email address you provide.

Support Hours

Monday – Friday, 9:00 AM – 5:00 PM (GMT). Messages received outside these hours will be answered on the next business day.

Order Enquiries

To help us assist you quickly, please include your order number and the email address used at checkout. For shipping timelines see our Shipping Policy, and for returns and refunds see our Refund Policy.

Company Details

Nuovivo is a trading name of LUMANA COMMERCE LTD, a company registered in England and Wales (company number 17207645, VAT number 324111065).
Registered office: 2 Frederick Street, London, WC1X 0ND, United Kingdom.
Email: support@nuovivo.store